At The North Face Shop, we understand that your adventure doesn’t wait—and neither should your gear. That’s why we’ve designed a streamlined global delivery system that brings our premium outdoor apparel directly to your doorstep, whether you’re preparing for mountain trails or urban exploration.
Quick Summary: Order processing takes 1-2 business days. Choose between Standard Shipping (10-15 days via DHL/FedEx) or Free Shipping (15-25 days via EMS for orders over $50).
Our Shipping Timeline
Placed
(1-2 days)
Shipping Methods & Timeframes
Standard Shipping – $12.95
For adventurers who need their gear quickly, our Standard Shipping option delivers via premium carriers DHL or FedEx. Your order will arrive within 10-15 days after shipping, tracked every step of the way to ensure your outdoor essentials reach you reliably.
Free Shipping
For orders over $50, enjoy complimentary shipping via EMS. This economical option delivers your premium North Face gear within 15-25 days after shipping. Perfect for planning ahead for your next seasonal adventure.
Global Reach with Regional Considerations
We proudly serve customers worldwide, bringing technical innovation and style-conscious designs to every corner of the globe. Please note that delivery to some Asian countries and select remote regions may not be available due to logistical constraints.
What to Expect After Ordering
| Stage | Timeline | Details |
|---|---|---|
| Order Processing | 1-2 business days | Our team meticulously prepares your outdoor gear for adventure |
| Shipping Confirmation | Within 48 hours of processing | You’ll receive tracking information via email |
| In-Transit | 10-25 days depending on method | Your gear journeys from NYC to your location |
| Delivery | As estimated by carrier | Signature may be required for certain packages |
International Considerations
As we ship globally from our New York City headquarters, please be aware that:
- Customs duties and import taxes are the responsibility of the recipient
- Delivery times may be affected by local customs processing
- All orders are shipped with complete documentation for smooth customs clearance
Our Delivery Promise
Just as our 3-in-1 jackets and Gore-Tex outerwear are built to perform in challenging conditions, our delivery system is designed for reliability. We partner with world-class carriers to ensure your technical apparel—from insulated jackets to fleece pullovers—reaches you ready for whatever adventure calls.
Whether you’re gearing up for winter sports with our insulated snow pants or seeking the perfect hybrid sweater for urban exploration, we’re committed to delivering your premium North Face products with the same excellence we build into every garment.
Need Assistance With Your Delivery?
Our customer adventure team is here to help with any shipping questions or concerns. Contact us at [email protected] and we’ll ensure your journey with The North Face Shop is as smooth as our performance fabrics.
Thank you for choosing The North Face Shop—where we deliver more than just gear, we deliver confidence for every exploration.